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CRM optimization best practices

CRM optimization best practices

The effectiveness of your business’s day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following […]

Protect your VoIP system from phishers

Protect your VoIP system from phishers

Although many companies still use analog phones, a growing number of businesses now rely on VoIP (Voice over Internet Protocol), thanks to its multi-functionality. VoIP allows employees to make voice calls, conduct video conferences, and chat using an internet connection. This has become a means, however, for many scammers to send fraudulent emails, extort money, […]

How to get the best out of G Suite

How to get the best out of G Suite

Your business may be already using G Suite, Google’s powerful productivity and collaboration platform. But while your staff may already be familiar with apps such as Gmail, Calendar, Hangout, Docs, Sheets, Slides, and more, the following tips will help them make the most of G Suite apps. Monitor past activities in Google Docs Google Docs […]

How to protect your iPhone from phishers

How to protect your iPhone from phishers

While iOS is relatively more difficult to penetrate than other operating systems, clever criminals have found a way to breach its security. Through voice phishing, scammers are tricking iPhone users by pretending to be from Apple Support and asking for their login credentials. Here’s what you can do so you don’t fall prey to these […]

Tips on how to manage Google reviews

Tips on how to manage Google reviews

Getting Google reviews for your business has never been more important. Consumers are scouring the internet for online reviews to help them in their purchase decisions, and Google’s new search algorithm is designed to lead people to high-quality products and services.   How Google changed search results Google now automatically aggregates and includes online reviews […]

Why UPS is important in network gear

Why UPS is important in network gear

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access […]

Why you need a VPN and how to choose one

Why you need a VPN and how to choose one

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted. This is why you need a virtual private network […]

Hangouts Meet vs. Skype for Business

Hangouts Meet vs. Skype for Business

IDG Enterprise says that businesses worldwide spent $3.5 billion on video conferencing apps in 2016. That’s a lot but also money well spent, especially if it helps with your employees’ productivity and collaboration. Some of these video conferencing apps are Hangouts Meet and Skype for Business. These tools share a lot of calling and video […]

Workplace Analytics evaluates employees’ productivity

Workplace Analytics evaluates employees’ productivity

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity. Managers can use this data to create strategies for […]

How to move your data from Windows to Mac

How to move your data from Windows to Mac

Are you planning to move the data from your old Windows PC to your new Mac? Thanks to numerous improvements Apple has implemented over the years to its desktop OS, migrating your data has now become a much simpler process. Through the macOS Mojave Migration Assistant, you’ll be able to import a large part of […]