IT Services – Field Technician/Engineer – Duluth and Twin Cities

Want to be appreciated?  Want to work for an established, locally owned company that puts their employees first?  Join our collaborative TEAM!  We are looking for IT Services Field Technicians and Engineers to join our Duluth and Twin Cities teams.

The basics:

  • Provide both remote and onsite Tier I/II/III direct support to clients on a broad array of technologies including workstations, servers, and LAN/WAN network components
  • Troubleshoot and resolve complex PC, server, and network issues and support Microsoft core operating systems and business applications
  • Work collaboratively with peers to provide quick response, diagnosis, and resolution of client issues
  • Perform both remote and onsite hardware and software repairs, upgrades, and installations
  • Serve as technical lead on client projects

What we are looking for:

  • Smart people who want to learn and grow
  • A passion for providing world-class customer service
  • Exceptional troubleshooting skills and an aptitude for finding creative alternative solutions
  • Proficiency in a broad array of technologies such as: Microsoft Windows Server 2008/2012, Active Directory, HyperV, VMWare, Exchange Server, Office 365, Remote Desktop Services, and LAN/WAN networking technologies
  • Experience in troubleshooting and configuring network firewalls and switches, such as SonicWall, WatchGuard, HP, and Cisco
  • 3+ years of IT support experience
  • Associate or Bachelor’s degree or equivalent real-world experience
  • Current technical certifications a plus

What we offer:

  • Competitive pay
  • Comprehensive benefit package including PTO, Health Insurance, 401K match, and Life Insurance
  • Exceptional, collaborative working environment
  • Excellent employee driven culture
  • Job enrichment and satisfaction

To apply for a career opportunity: